1. **Cancellation Refund:**
If you cancel your order:
- Refunds will be credited to your TouchLCDHouse E-Wallet within 6 to 7 business days.
- If you choose to transfer the refunded amount to your bank account, bank transaction charges will be deducted, and the transfer will take place within 10 to 15 business days.
- COD charges are non-refundable.
- The management's decision on cancellation refunds is final.
2. **Replacement Refund:**
- Returns: Return unused products within 30 days of delivery. Get authorization before returning. Non-defective returns are handled on a case-by-case basis.
- Shipping Costs: Customer are responsible for sending the product back to our warehouse through India Post. If you prefer a return pickup service, you must pay the shipping charges. We will refund the return shipping charges to your TouchLCDHouse E-Wallet. This refunded amount can be used towards your next purchase, but it is not eligible for refunds.
- Warranty Sticker and Fixed Items: No returns if screen guards, warranty stickers, or stamps are removed or items are permanently fixed. Test items before permanent installation.
- Preventing Return Misuse: Provide photo or video evidence of issues before return approval.
- Policy Against Return Misuse: We don't tolerate misuse of the return policy.
- Refunds will be credited to your TouchLCDHouse E-Wallet within 6 to 7 business days. If you choose a bank transfer, refunds will take 10 to 15 business days, with bank transaction charges deducted.
**Price Protection:**
If you purchase a product and find the price has dropped, we will refund the difference to your TouchLCDHouse E-Wallet.
**Best Price Guarantee:**
If you find the same product listed elsewhere online at a lower price, inform us, and in most cases, we will try to beat that price.
**Registration Terms:**
In the event of filling in the wrong customer shipping address, promptly contact us to rectify the error before shipping.